5 January 2018


  • Move to Village News, 37 High Street, Pembury, TN2 4PH
  • Open seven days a week
  • Extra 15 hours a week
  • Modern open-plan retail environment
  • Banking services for personal customers and small businesses
  • Wide range of Post Office services available

The Post Office has agreed to relocate Pembury Post Office to Village News, 37 High Street, Pembury, TN2 4PH.

Post Office services will be delivered from an open-plan till alongside the retail counter of the store.

Opening hours will be Monday – Saturday: 7am – 6pm; Sunday: 9am – 12 noon. This will be an extra 15 hours of Post Office service a week including Sunday morning and earlier opening every day. This will make it more convenient for customers to visit.

Our partners and agents operate sub Post Office branches alongside their private retail business, and it is important that they make the very best use of their resources to ensure future sustainability of both their business and the Post Office service.

An opportunity has arisen for our postmaster, currently operating from 47 Hastings Road, Pembury, TN2 4PB, to incorporate Post Office services into their other local premises nearby with a convenience store also on site. Our partner firmly believes that the move will help safeguard the viability of their business, including the Post Office service.

During public consultation we received 17 individual responses from customers and a local representative. The main feedback commented about parking and availability of space in the proposed store to accommodate a Post Office.  However some customers welcomed the longer opening hours.

Parking is outside the direct control of Post Office Limited.  However, we have reviewed parking in the area. There are parking restrictions in the road, but these end approximately 100 metres away from the branch.  We are therefore satisfied that parking at the new branch will continue to meet the needs of customers using the Post Office.

Access to the branch will be level and via a wide door at the entrance. The new premises will be refurbished and fitted out to a high standard, ensuring there is adequate space for both retail and Post Office customers and that the Post Office counter area is easily accessible.


Issued by:

Post Office Press Office
20 Finsbury Street
Tel: 07436 038445 or 020 7012 3456 (24 hours),
Follow us on Twitter @postofficenews

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